Shipping & Policies

Welcome

Welcome to Whimsay!

Payments

We accept PayPal and major credit cards.

All payments due at checkout.

Shipping

We currently only ship within the United States.

I generally ship the same day as the order or the following day. Any orders placed after 12:00 p.m. central time on Saturday will be shipped out the following Monday.

Refunds

ALL SALES ARE FINAL.

I take every effort to ensure the safe arrival of your sign, but if for some reason damage occurs during shipping, please contact me to work something out.

Additional

Custom Orders:

I will gladly work with you on custom wording and/or design.
You will be sent 1 black and white proof with the chance to change or correct anything.

Once proof is approved, the sign will be started. Due to time and work that goes into each sign, there will be no changes or refunds at this point. All custom order sales are final.

Frequently Asked Questions

Custom and personalized orders

I will gladly work with you to customize or personalize any of my signs. I am also more than happy to work on a complete custom piece designed just for you!

Sizing details

All sign sizes are listed in the details section. I can resize most of my pieces to fit custom sizes, just send me a message!

Care instructions

We use indoor water-based polyurethane on all of our signs. They should be kept indoors or protected areas out of the elements. To clean use a dry or damp cloth and wipe down.

Wholesale availability

We do not offer wholesale products.

Gift wrapping and packaging

I am more than happy to work out gift wrapping if you are shipping directly to gift recipient. Additional charges may apply. Please send me a message for available options and pricing.

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